A user is required to use a directly connected local printer but is unable to print any documents
properly. Various characters are excessively being printed on the top and bottom of each page.
Which of the following actions would correct this issue?

A technician needs to replace a PCI card on a desktop safely. Which of the following would be
required prior to touching any of the computer parts within the desktop?

A technician wants to install a secondary IDE drive which will be configured for additional user
storage on the same IDE channel of the drive with the operating system. Which of the following
jumper configurations should the technician use for the additional drive, if the drive with the
operating system is set to MA?

USB 2.0 and which of the following ports share the same connector?

A computer technician is installing a new wireless router for a small office. The office already has an
internal device that assigns addresses to users. Which of the following functions needs to be
disabled on the router to prevent conflicts?

Which of the following characteristics is generally found on a docking station that port replicators do
not offer?

When dealing with customers who may be from different countries, which of the following
considerations is MOST important to keep a professional work environment?

A support technician is troubleshooting a user’s inkjet printer. The technician notices that color
prints appeared blurred with too much yellow on the right of images and too much cyan on the left
of pictures. Which of the following could the technician do to correct the color printing?

Which of the following RAM types supports triple channel configurations?

Which of the following memory types is used exclusively in laptops?