A technician is attempting to set up a new laptop for a user. The user’s old laptop connects to the
corporate wireless network “CompanyWiFi” automatically. However, when the technician looks for
the “CompanyWiFi” network on the new laptop, he does not find it in the list of available networks.
Both laptops have 802.11g wireless network adapters and are sitting next to each other on the
user’s desk. Which of the following would MOST likely be the reason that the new laptop cannot
see the “CompanyWiFi” network?

A small office is looking to deploy wireless to cover one half of the work area only. The technician
is restricted to suspending the WAP in the middle of the office due to network jack limitations.
Which of the following antenna types would BEST meet these requirements?

A computer configured by DHCP has a listed DNS server and gateway. Which of the following
allows these settings to be configured?

Which of the following do DHCP servers provide to requesting devices on the network? (Select
TWO).

Which of the following must a technician enable on a switch in order to be able to view all of the
packets traversing a switch using a packet sniffer?

Joe, a vendor, walks into a customer’s site with a laptop. While waiting for his contact to arrive, he
wants to check his email. He discovers the SSID for the site’s wireless network and receives a
valid guest password from the receptionist. He is, however, unable to connect. Which of the
following is MOST likely the problem?

Joe, a technician, is attempting to connect two hubs to add a new segment to his local network.
He uses one of his CAT5 patch cables to connect them; however, he is unable to reach the new
network segment from his workstation. He can only connect to it from a workstation within that
segment. Which of the following is MOST likely the problem?

A technician is troubleshooting a printing issue where some users in an office are unable to print.
Which of the following should be the FIRST step in troubleshooting this issue?

A technician is troubleshooting a wireless network that was setup previously. The network is a
hybrid of 802.11g and 802.11n WAPs. Users are not able to view or connect to the 802.11n
WAPs. Which of the following is MOST likely the cause?

A user is on a network with two upstream connections to the Internet and is experiencing
intermittent issues while connecting to websites. Some websites are available but others are not.
Which of the following is the MOST likely cause of the condition?