A forward lookup zone converts which of the following?

A user reports lack of network connectivity on their desktop. Which of the following is the FIRST
step of the network troubleshooting methodology that the technician should perform?

A technician has narrowed down the cause of a problem to two possible sources. Which of the
following should the technician do NEXT?

A user reports that they are unable to connect to the network. Upon further investigation, a
technician notices that the user has an IP address/subnet mask combination of
192.168.204.255/24. The default gateway for the network is 192.168.204.254. Which of the
following could the user’s IP address be changed to so that they could connect to the network?

In order for switching loops to be automatically disabled, which of the following needs to be
implemented?

A number of remote users have reported being unable to securely log on to the company’s
network. Upon speaking with some of the employees experiencing the issue, no changes were
made to their configurations, usernames, or passwords. The technician establishes a theory that
one of the VPN concentrators may be down. Which of the following should the technician do
NEXT?

Which of the following standards can operate at either 20MHz or 40MHz channel spacing?

A network technician has just upgraded a switch. The new switch’s IP range and subnet mask
correctly match other network devices. The technician cannot ping any device outside of the
switch’s own IP subnet. The previous switch worked correctly with the same settings. Which of the
following is MOST likely the problem?

Joe has a small office and is looking to replace his phone system with a lower cost solution that
requires minimal in-house support. Which of the following is the BEST choice?

Which of the following performance optimization techniques would be MOST beneficial for a
network-wide VoIP setup? (Select TWO).