Users have reported choppy audio in phone conversations since the implementation of SIP
phones on the network. Which of the following should be implemented to alleviate the delays?

A customer with a SOHO requires fast, secure, cost-effective access to the Internet. Which of the
following would be the MOST appropriate solution? (Select TWO).

Which of the following commands displays the routing table on a server or workstation?

Users report that they are unable to access any external websites. The local intranet is not
affected. A network technician has isolated the problem to a Linux-based server. Which of the
following commands will enable the technician to view DNS information on the Linux-based
server?

Joe, a remote user, has called the helpdesk with an issue on his machine. The technician would
like to remote into the machine for troubleshooting but does not know the IP address or host
name. Which of the following commands can the technician ask Joe to execute to gain this
information?

At which of the following layers of the OSI model does ASCII work?

A user’s workstation is experiencing multiple errors when trying to open programs. Which of the
following log files should the technician review to assist in troubleshooting these errors?

Which of the following allows an administrator to reference performance and configuration
information if there is a problem on the network?

Which of the following uses port 23 by default?

Which of the following devices is utilized to ensure traffic does not become congested while
traveling over redundant links?