A company would like to capture and manage paper-based documents as well as electronic
documents. Which system would BEST allow them to accomplish this?

A client bills customers with invoices generated on a laser printer. The invoice includes a payment
stub that is mailed back to the client with payment. Currently, the client scans the payment stub
and check by utilizing heads-up indexing to apply the index information. Which of the following
methods would be the easiest and LEAST expensive to index the scanned images?

A shipping department processes between 1,000-2,000 invoices per day. Each invoice consists of
four single-sided pages with an attached one-sided note card. What is the range of images to be
scanned in a five day work week for the shipping department?

A title company wishes to scope out its residential mortgage packaging business process. All of
the mortgage packets are internally received at a central office. How should a consultant next
proceed in the identification phase?

In order to prove that a pilot project or proof-of-concept was a success, which of the following is
MOST important?

Documents on an integrated server are increasing in volume and need to be available in an online
status. Which of the following methods is the MOST appropriate regarding low cost, ease of
upgrade, and management?

The customer will add 8,000 documents a day to their Document Management System (DMS)
store. During weekday off-hours, all newly added images are required to be backed up. The whole
system is backed up on weekends. Which method should be used to limit backup time on
weekdays?

A Document Management System (DMS) will be MOST effective for which of the following tasks?

Which of the following is required as part of a records storage management solution?

A requirements document consists of: