Which of the following is the MOST important item when presenting a solution design to a
customer for review?

An industrial supply company receives sales orders via fax and hardcopy from their field sales
team. The orders are hand delivered to the billing department and faxed to their warehouse in
another location. They are thinking of scanning and e-mailing the orders to the warehouse utilizing
their e-mail system. Their FIRST concern should be:

The customer requires that the database be accessible by third party reporting tools. Which option
BEST allows the database to comply with this requirement?

The customers help desk requires remote management of the devices proposed. The proposed
solution only supports Simple Network Management Protocol (SNMP) discovery as a means to
monitor the devices. To ensure that this proposal meets the customers requirements, this item
should be discussed with the:

During the creation of the implementation timeline, consideration should be given to:

A scanning operator in a law firm will be scanning a large volume of documents that will be
submitted electronically to a court. The scanning operator should have knowledge of:

In order to scope out the document workflow of a prospective hotel client, the imaging consultant
would perform which of the following actions?

A company has a vision of all employees having access to a common, user customizable web
interface where they will gain access to all corporate applications needed. The company is asking
for a:

A client is starting a new marketing program which will generate one million forms per year. The
client wants to buy enough storage for five years. Forms will be paper-based and web-based. For
year one, 80% of the forms received will be paper-based and must be scanned. After that, 80% of
the forms will be web-based. Paper forms must be scanned in color and will require 300 KB each,
while web forms require 10 KB. How much storage should be recommended?

In reviewing the requirements section of a Request For Information (RFI) the consultant notes that
the customer is seeking a Computer Output to Laser Disk (COLD) solution. The consultants
Electronic Document Management System (EDMS) does not output to COLD but rather to RAID.
Which option is the BEST solution for the consultant?