A content management solution has been designed for a company. In order to complete the implementation it
will be necessary to remove user access to the content management database for several hours a day for several
weeks.
How should this requirement be addressed?

An Implementation Plan for a new imaging application should contain which activities?

Who is most likely to determine the origin of the bottlenecks if the productivity of a new workflow system is
less than expected?

A company, Certkiller Inc, is using 90% of its network capacity. They plan to scan 5,000 images per day to a
network file server. In order to meet the increased demands on the system, which of the following should be
increased?

A customer is implementing a workflow system with electronic dossiers. During the design of the
workflow it has been discovered that there are many exceptions to the process.
What is the first step in handling the exceptions?

An organization is migrating from an older document imaging system to a new system.
What is the most important risk to consider first?

An organization currently microfilms all source documents. While filming, the source document is
unavailable for a minimum of three days. A document imaging system has been proposed where
documents will now be scanned.
What is the best advantage of the proposed system?

An imaging consultant has just finished a presentation showing document retrieval over the Web. The
client has specified that this is a requirement of the project. However, after the demonstration the IT
group is expressing concerns about opening their system up to the Internet.
How should the consultant respond to the IT group?

A salesconsultant has proposed two different storage solutions: a network-attached RAID array or a
network-attached jukebox.
What is the major difference between these two solutions?

Which of the following parties would most benefit from producing a structured training document?