A technician is taking apart a laptop in order to replace an internal part. During this process, which
of the following represents a best practice?

A user is reporting that they are clicking on search results and being redirected to the wrong sites.
Which of the following should a technician check FIRST?

When setting up a new wireless router, which of the following actions should the technician take
FIRST in order to secure the network? (Select TWO).

A user with a CRT monitor notes that there is a discolored area in a portion of their screen. Which
of the following is the MOST likely cause of the issue?

A user reports an issue of intermittent Read / Write errors occurring on their PC. Which of the
following actions would a technician MOST likely take?

A user reports a loud clicking noise coming from their PC, but the PC operates normally. Which of
the following actions should the technician perform FIRST when responding to this issue?

Which of the following display types may be practical for a laptop format, but has limited uses due
to heat considerations?

Which of the following would be the BEST means of maintaining data security for a mobile device
that has been lost or stolen?

Which of the following steps would allow display output from a laptop to an external display?
(Select TWO).

Which of the following allows a hidden backdoor to be used for access to workstations on the
Internet?