Which of the following would be the BEST way to combat social engineering?

Which of the following components would a user MOST need when building a virtual server?
(Select TWO).

Which of the following commands would a technician use to map a network share?

A user is reporting their web browser is not going to the site they are attempting to access. Which
of the following would BEST resolve this?

A technician is called onsite to solve a network connection error. Upon arrival, the technician
observes a message on the screen stating there is no boot drive found. Which of the following
steps should the technician take NEXT?

The technician is dispatched to a user’s home to secure a wireless network. The SOHO user has
only one system to connect wirelessly, yet wishes to protect their Wi-Fi from unauthorized use.
Which of the following will BEST meet the user’s requirements?

A user has installed a new wireless router and is unable to connect their game console to the

manufacturer’s service. Which of the following should the technician look for FIRST?

A technician needs to use Remote Desktop Connection in order to get access to a remote
Windows workstation. However, the Programs menu has been hidden and they only have access
to the Run command utility or a command-line prompt. Which of the following is the utility that the
technician should use to access Remote Desktop Connection?

A user reports that they cleared a paper jam and now cannot print. The technician reseats the
paper and then prints a test page from the printer. A test page sent from the workstation does not
print. Which of the following actions should the technician take FIRST?

A workstation is making a loud clicking noise that is originating from the hard drive and it is not
booting. Which of the following should the technician do FIRST?