A user states that when they power on their computer, they receive a “Non-bootable drive” error.
The user works with external storage devices to transport data to their computer. The user stated
that the computer worked fine the day before. Which of the following should be checked FIRST to
resolve this issue?

A service technician is installing a second hard drive on a desktop PC running Windows 7. The
second hard drive is the same make and model of the first hard drive. The technician would like to
provide data redundancy. Which of the following should the technician use to accomplish this?

A technician is trying to troubleshoot an issue on a Windows 7 computer remotely, but is unable to
PING the computer. The technician verified that the computer is turned on, has network
connectivity, and can get to the Internet. Which of the following is MOST likely the issue?

An Internet browser’s cookie could be classified as which of the following?

A technician is working on a workstation that is receiving read/write failures when trying to access
a particular file. Which of the following commands should the technician use to resolve this issue?

A technician is tasked with changing the account lockout threshold to 30 minutes in Windows 7.
Which of the following should the technician use to accomplish this task?

A technician needs to change the minimum password length to 8 characters to make it more
secure. Which of the following system settings should the technician configure?

A technician is creating an image that will be used to deploy Windows 7 to 100 PCs. Which of the
following tools should be used to accomplish this?

A technician needs to create a new folder from the command line on the root of the C. drive.
Which of the following is the correct command to use?

A technician notices a computer is overheating after 30 minutes of use. Which of the following is
the MOST likely cause?