A customer purchases a new 802.11n router for their home. They connect it to their current
801.11g devices, as well as their new laptop. Even though the laptop has a built-in 802.11n
antenna, they are not noticing any speed increase. Which of the following is the MOST likely
cause?

Which of the following home computer synchronization methods are possible with an iOS device?
(Select TWO).

A customer states their laptop screen is very dim. In order to avoid going to the client site, which of
the following is the FIRST action the customer should perform?

A customer says they cannot access the network printer. The technician cannot PING the printer
from their location. Which of the following should be the NEXT step in troubleshooting this issue?

A user has too many applications starting when they log into windows. From the command line,
which of the following tools is the FASTEST option to prevent these applications from running on
startup?

From which of the following tools can a technician locate the PID of an application?

A technician has a computer locked in a cabinet in the office that shares a printer and some files.
The computer must remain on. Which of the following Control Panel options would be used to
control the users that are able to shut the computer down?

A customer states that another technician just removed some viruses and now they are not able to
connect to websites such as Windows Update, but are able to connect to others. Which of the
following is the MOST likely cause of the issue?

Which of the following file system types is used for optical media?

A user has setup a SOHO and needs to implement a network configuration that allows for sharing
of devices and files across the network without the complexity of a centralized server. Which of the
following would be MOST appropriate?