A technician is diagnosing a PC running Windows 7 which has been affected with an “NTLDR is
missing” error message. Which of the following command line tools would BEST resolve the
problem?

A user reports that people are receiving emails from their account that the user never sent. Which
of the following security measures would BEST resolve the problem?

A technician is repairing a workstation that exhibits random reboots at odd times of the day. Which
of the following should be performed FIRST when troubleshooting the issue? (Select TWO).

A technician is troubleshooting a PC that is not completing POST and merely provides an audible
beep code. Which of the following should be the FIRST item checked?

A user has an external hard drive which they forget to unplug before booting their machine. Each
time this happens, an error shows on the screen which states “Boot sector missing – reboot to try
again.” Which of the following would be the BEST way to resolve this?

A user states that their old notebook loses connectivity to the Internet several times a day at work
and at home. The issue started after the wireless card was replaced. Which of the following items
is MOST likely causing the issue?

Which of the following commands may need to be run after a virus removal if the computer will not
boot?

A technician would like to map a network drive. Which of the following indicates the correct path
for mapping a network drive?

Which of the following is the MINIMUM account required to install most programs on Windows
XP?

Which of the following security methods is BEST used to track access to a server room?