Which of the following is the correct path to add new local user accounts to a Windows 7 computer?

A PC is giving electric shocks whenever the technician touches the case or chassis. Which of the following tools should the technician use FIRST to isolate the problem?

A user cannot connect to the network. The technician determines that the network settings are correct and that the NIC is fully functional. Which of the following tools is BEST used to troubleshoot this problem?

A user’s PC is experiencing spontaneous reboots and intermittent lockups during normal operation. Which of the following tools would be the BEST option to troubleshoot this problem?

Which of the following should be done on a PC before performing a virus scan?

Which of the following should be configured on a wireless router to enhance security? (Select TWO).

A user’s PC will not start. When the technician powers on the computer the video display remains blank and a series of beeps can be heard. Which of the following should the technician do NEXT?

Which of the following is the channel that connects the processor with the main memory?

A user installed a sound card on a Windows XP desktop. After the installation, the user is not able to hear any sounds. Which of the following should the technician do FIRST?

Which of the following protocols should a technician consider troubleshooting if a user is not receiving incoming emails on their desktop?