A technician is tasked with replacing the processor and cooling fan in a laptop computer. Which of the following procedures will help the technician complete the task efficiently?

Upon starting a computer, the CHKDSK utility always runs before the operating system loads. Which of the following components should the technician check in order to more closely diagnose the problem?

A user states that their work PC has become infected with a virus. Which of the following should the technician do FIRST?

Whenever a user tries to print a specially formatted document, it prints but strips the text and has incorrect spacing. Which of the following issues is the most likely cause?

In Windows 7, in which of the following paths would a user with account CompTIA go to in order to view their pictures?

A technician needs to verify when a remote PC reconnects to the network after being rebooted. Which of the following commands would continue to ping the remote PC until the technician cancelled it?

A user states that their laptop is slow and they would like to increase the memory. Which of the following memory modules should a technician install?

A PC administrator is trying to implement BitLocker full disk encryption but the PC reports that a security module is not found. Which of the following should the administrator do to correct this?

A system had been infected with a virus. After the virus was removed it returned a few days later even though the system had not been connected to a network or external media. Which of the following should be done to remove the virus more permanently?

A PC has a RAID 1 setup. SATA Drive 0 has failed and now the PC will not boot. Which of the following would MOST likely allow the PC to boot?