Which of the following is the BEST place for a technician to get the most recent driver/firmware updates?

A manager needs to have remote access to the main office at all times. Which of the following is the BEST setup?

A technician would like to stop a program from automatically starting upon boot-up. Which of the following Windows commands would BEST accomplish this task?

Which of the following ports MUST be open in order for Remote Desktop to function?

Which of the following paths would a technician use to map a network drive?

A user reports that their PC boots up to a screen that reads “OS not found”. Which of the following would be the MOST likely cause of this problem?

A user reports that their PC does not work. Which of the following would be the BEST question for the technician to ask the user to get further information?

A user is reporting that they cannot connect to the wireless network from their office but they were able to connect yesterday. Which of the following would be the MOST likely reason?

Which of the following are the BEST workstation user security practices? (Select THREE).

A user has installed a new wireless router and is unable to connect their game console to the manufacturer’s service. Which of the following should the technician look for FIRST?