Which of the following is the MOST common way to clear a BIOS password? (Select TWO).

A second hard drive is installed in a computer and when the computer boots, Windows will not load. Which of the following may be the cause?

Which of the following should be configured as the master device on the primary IDE controller in a new computer install?

When a computer does not recognize an internal modem, a technician should determine whether: (Select TWO).

A technician is installing a second IDE hard drive alongside the first on the primary channel. The second hard drive must have the jumper pin set as:

When servicing a printer, a technician touches the back of the printer and the computer at the same time and receives a voltage shock. The technician discovers that there is a 120 volt alternating current (AC) between the computer and the printer. Which of the following actions should the technician take?

Which of the following would be a valid way to determine the CPU speed of a laptop running Windows XP? (Select THREE).

A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take?

A technician receives a computer for repair with a work order stating, erratic behavior please resolve. Which of the following can be done to diagnose the problem?

Which of the following would be the BEST way to apply thermal grease to a CPU?