Compared to a hardware firewall, a software firewall has which of the following characteristics?
(Select TWO).

A user has installed the drivers for a new PS/2 keyboard. After installing the driver the keyboard
no longer works. Which of the following would be the correct method for removing the updated
drivers?

A user reports that the computer has stopped displaying video. A technician observes that upon
initial power-on, the computers BIOS is issuing a beep code. Which of the following should the
technician recommend?

Which of the following Windows tools analyzes network interface card (NIC) activity?

Which of the following is the protocol that Windows Active Directory uses for sharing information
with other types of networks?

The initial problem owner is defined as the:

A technician must install an application on a computer that has multiple users. The technician is
the administrator of the computer. After installing the application, the other users report not having
a shortcut to the program. Which of the following would be the BEST way to correct this?

When installing a print driver, the default port value for RAW printing is:

Which of the following devices will not load when Windows XP Home is running in Safe Mode?
(Select TWO).

The command line option to convert a basic disk to a dynamic disk is: