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Tag: Exam 220-603 (update April 10th, 2014)

Exam 220-603: CompTIA A+ Remote Support Technician (update April 10th, 2014)

Which of the following actions should the technician recommend?

A user has a computer that starts but the operating system does not load. A black screen appears
with a flashing cursor and there is a message stating, Enter Password. The user does not know
the password and states that the computer was purchased at a garage sale. Which of the
following actions should the technician recommend?


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