To open a computer case, it would be BEST to use a:

Which of the following would be an indicator of a properly functioning network interface card
(NIC)?

An older laptop supports the Advanced Power Management (APM) specification. Which of the
following describes how the laptops power management is configured?

A technician is working on a users computer. The user has small figurines on top of the computer
which need to be removed for the technician to work on the computer. Which of the following
should the technician do?

Which of the following is a wireless security protocol? (Select TWO).

To actively protect end users and maximize efficiency, a technician should configure which of the
following in the operating system?

Which of the following is a WiFi device?

A user recently purchased a new scanner/printer but is not able to use any of the scanner
functions. Which of the following is MOST likely the cause?

Which of the following is the oldest printing technology?

A user reports that the laptop randomly shuts down. Using a temperature monitor, a technician
observes that the system is overheating. Which of the following is MOST likely the cause? (Select
TWO)