When a trainer repeats a learner’s QUESTION NO: to confirm understanding of it, the trainer is:

At the beginning of a training session, a trainer instructed the learners to use Brand X computers
because the instructional design assumes Brand X computers. Many learners objected. They felt
that since they will be using Brand Y computers at work, they should work at Brand Y computers in
the room. If the instructor needs to use Brand X computers to instruct, which of the following is the
MOST appropriate way to respond to the learners’ need to be able to apply course materials to job
requirements?

For this question, decide whether the action makes it likely or unlikely that the trainer will achieve
the goal.
Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To use an effective opening that will raise the participants’ level of comfort and interest in
an introductory computer course for support staff
ACTION: Begin the session by relating a story about an ineffective presentation that the instructor
once made to a group of marketing managers.

For this question, decide whether the action makes it likely or unlikely that the trainer will achieve
the goal.
Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To increase the likelihood that learners will successfully perform a new task
ACTION: The trainer divides the task into parts and has the learners practice each part before
asking them to perform the whole task.

In a software training class, one of the learners is constantly having difficulty. This learner is
consistently using the computer’s mouse inappropriately, which creates incorrect and distracting
results. The most appropriate action for the instructor to take is to:

An instructor is conducting a seminar on presentation skills to a group of technical service
representatives. The instructor begins the seminar by telling a personal anecdote about teaching a
group of children. The seminar participants look bored, impatient, and skeptical during the story.
Which of the following describes the major flaw in the instructor’s opening strategy?

An instructor creates small groups of students to perform and then discuss classroom exercises.
Later the instructor asks for individual completion of a learning exercise followed by comments.
This illustrates which of the following techniques?

For this question, decide whether the action makes it likely or unlikely that the trainer will achieve
the goal.
Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To determine whether modifications in instructional delivery made by an instructor were
unique requirements for learners in a particular class or whether they reflect a need to redesign a
course
ACTION: Evaluate the effects of other variables, including the instructional environment, on
learner accomplishments.

For this question, decide whether the action makes it likely or unlikely that the trainer will achieve
the goal.
Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To provide learners with the proper motivation to learn how to use a new office machine
ACTION: Show all of the features the machine has that will benefit the learners on the job.

Which of the following is the MOST important consideration in determining which instructional
methods to use in teaching a course?