Which of the following would MOST likely be the cause of a customer receiving multiple emails
from a single scan-to-email job?

A customer wants their color printer to print in black and white by default. Which of the following
would be used to accomplish this?

Which of the following is usually associated with a PPD?

A technician has finished changing the developer material in a multifunction device. Which of the
following is the BEST way to handle the old developer material?

A customer is not able to print to their color printer. The technician notices that the LEDs on the
NIC are off. Which of the following would MOST likely cause this problem? (Select TWO).

A customer would like to use the scan-to-email function to allow them to search for email
addresses within their company. Which of the following would need to be configured for the
customer to utilize this function?

A multifunctional device is setup to use the scan-to-email function. The only configuration setting
that is setup is the email server IP address. The email server does not allow the relaying of email
messages. Which of the following needs to be configured to allow scan-to-email to function?

A customer needs to reduce the file size of scanned images because they are running low on
available hard drive space. Which of the fol owing practices will reduce the size of a scanned
image?

A technician prints a test page, measures the distance between repeating defects, and consults
the service manual to determine which component is faulty. Which of the following troubleshooting
steps is the technician doing when they consult the service manual?

After installing a printer driver, which of the following is the BEST way to confirm basic printing
functionality?