During the image capture process, an exposure lamp is used to:
During the image capture process, an exposure lamp is used to:
Which of the fol owing should the technician ask the customer to help evaluate the situation?
A customer calls for technical support and states that their fax machine is experiencing intermittent
communication issues receiving faxes. Which of the fol owing should the technician ask the
customer to help evaluate the situation?
Which of the following should a technician ask the customer?
A customer calls for technical support and complains that their color laser MFD always puts a line
on the page. Which of the following should a technician ask the customer? (Select TWO).
Which of the following should the technician ask the customer to do next?
A customer calls the support line and explains to the technician that every time they make a copy
on their color laser MFD, the page is all black. Which of the following should the technician ask the
customer to do next?
Which of the following should the technician have the customer do FIRST?
A customer cal s technical support and states that they have read their laser printer users guide
and learned that it has a watermarks feature. They followed all the steps in the guide but cannot
find the feature anywhere. Which of the following should the technician have the customer do
FIRST?
Which of the fol owing should resolve this issue?
A customer is printing on plain standard size envelopes with their monochrome laser printer using
a word processing application envelope tool. They have chosen the correct size and orientation
but the address is ghosting on the printed envelopes. Which of the fol owing should resolve this
issue?
Which of the following is the cause of this issue?
A customer just bought a new PC with the latest operating system. They disconnected their
currently functional three year old MFD from their old PC and connected/installed it on the new PC
using the original set of drivers. They can print fine but have lost scanning ability. Which of the
following is the cause of this issue?
which of the following?
When measuring ohms using a multimeter a technician is measuring which of the following?
Which of the following should the technician do next before leaving the clients location?
A technician has just finished servicing a device at a clients location; the device has been tested
for full functionality and is working properly. Which of the following should the technician do next
before leaving the clients location?
Which of the following is an example of a physical port that can be used to connect a device?
Which of the following is an example of a physical port that can be used to connect a device?