The primary user of a color printer is complaining of poor color output when printing across the
network. The output colors do not match what is being displayed on the computer screen. Which
of the following could solve this issue for the user?

Which of the following would be the MOST appropriate response to a client being upset about their
device not working at a critical business time?

When making a copy through the ADF the output has a black streak from the lead edge to the trail
edge. Outputs from the flatbed portion are acceptable. Which of the following steps should the
technician take FIRST?

A networked multifunction device is not able to scan to email through their ISP but is able to
receive print jobs from the local network. Which of the following is the issue?

A customers PC cannot print to a network print device. The technician is able to connect to that
device by using a crossover cable to a laptop. Which of the following is the MOST likely cause of
the issue?

Over time, the quality output of color print devices may change due to aging of consumables and
other internal parts related to image forming components. Which of the fol owing would MOST
likely compensate for this?

Which of the following groups make up the primary colors of the additive color system?

Which of the following groups make up the secondary colors of the subtractive color system?

When copying a document, a technician observes that the copy has a band running from the lead
edge to the trail edge that is lighter than the remainder of the copy. When printing an internal test
page, the symptom does not occur. Which of the following components could contribute to this
symptom?

When copying a document, a technician observes that the image on the copy is skewed. When
printing an internal test page, the symptom does not occur. Which of the following components
could contribute to this symptom?