Which of the following processes occurs inside the fuser unit?

Al of the following items needs to be available to a technician when contacting an appropriate
technical support representative EXCEPT:

When a technician is working on a fusing unit, which of the following precautions must be adhered
to for safety purposes?

Which of the following is an example of a closed ended question?

Which of the following is the MOST appropriate response for the following customer statement:
This device has been down for three days. What are you going to do about it?

A clients flatbed scanner is constantly producing the same dark spots in the same positions on
every scanned page. Which of the following would be the FIRST area to check to solve this issue?

While troubleshooting an MFD, a technician has configured a laptop to connect directly to the MFD
via a crossover cable. The technician returns to the office after the repair is completed and
attempts to connect the laptop to the office LAN but is not able to establish connectivity. Which of
the following is the problem?

Which of the following protocols are required to utilize scan-to-email functionality in network
scanning technologies? (Select TWO).

A client wants to change the default media tray used on their PC, while working in a networked
environment. Which of the following would the client use to make the change?

Color management is the process: