A technician arrives onsite to repair a device. Two users are there and both begin to explain what
has happened and what they think could be the cause of the problem. Which of the following
would be the MOST appropriate way for the technician to handle this situation?

Which of the following can MOST likely affect color output and may require the printer to be
calibrated frequently? (Select TWO).

An ink dispersion printer is brought in for service. The customer is having a problem with the
quality of the output. The pictures printed are stil wet and will smear when they are touched. Which
of the following should the technician do FIRST?

The customer loaded yellow media in their color printer for a large run of sales flyers. A service
call was then placed stating the color is terrible when this media is used. Which of the following is
the BEST action to take?

A customer was experiencing printing issues while printing to their MFD and determined it was
related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon
from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing
issues. Which of the following should the customer have done?

When combining all colors 100% in the subtractive color model, which of the following is the
closest resulting color?

While trying to making a color copy of a certificate the resulting output is black and white, all other
documents print normally. Which of the following features is causing the problem?

Which of the fol owing is a method of increasing the visual impression of green when printing on a
CMYK printer?

A client reports that their scanner is not working. They are trying to scan some currency for use in
a presentation but are not getting an image. Which of the following could be the problem?

A customer recently purchased a MFD and would like to setup scan using their SMTP server.
Which of the following type of scanning would be configured for the customer?