If the white reference plate of a color scanner is dirty or soiled, which of the following effects will
the technician notice when viewing the scanned image on a monitor?

Which of the following settings should a technician change if communication response is unusually
slow between a workstation and a printer?

Al of the following options are available through any print drivers graphical user interface (GUI)
EXCEPT:

If a color capable copying device is outputting images that are greener than the original document,
which of the following combinations of subtractive colors should the technician adjust to lighten the
green output?

Which of the following is a reason for color capable printing devices to have color calibration?

If a devices power plug configuration is designed for a high amperage receptacle type and the
customer alters the plug configuration to fit a lower amperage receptacle type, which of the
following symptoms would a technician encounter on a service call?

Which of the following should a technician check to determine the version of print driver being
used?

A customer has loaded the print driver for the MFD via CD-ROM but cannot use some of the
peripheral devices that are installed. Which of the following wil address this problem?

While printing from a computer or receiving a fax, a customer notices a line down the page. Which
of the following is a possible cause of the problem?

When installing a new MFD at a customer’s location, the technician observes construction and an
electrician installing new wiring in the area where the customer wants the unit placed. Which of the
following steps should be taken prior to plugging the device in to the wall outlet?