A customer has engaged a company to improve the availability of all of the customer’s services and
applications, enabling the customer to minimize downtime to a few hours per quarter. Which of the following will
document the scope of the activities the company will provide to the customer, including the intended
outcomes?

A service provider is unable to maintain connectivity to several remote sites at predetermined speeds. The
service provider could be in violation of the:

Before logging into the company network, users are required to sign a document that is to be stored in their
personnel file. This standards and policies document is usually called which of the following?

A network technician is attempting to connect a new host to existing manufacturing equipment on an Ethernet
network. The technician is having issues trying to establish communication between the old equipment and the
new host. The technician checks the cabling for breaks and finds that the CAT3 cable in use is in perfect
condition. Which of the following should the technician check to ensure the new host will connect?

A company is deploying a new wireless network and requires 800Mbps network throughput. Which of the
following is the MINIMUM configuration that would meet this need?

A network technician has been tasked with designing a WLAN for a small office. One of the requirements of
this design is that it is capable of supporting HD video streaming to multiple devices. Which of the following
would be the appropriate wireless technology for this design?

A user with an 802.11n WLAN card is connected to a SOHO network and is only able to connect at 11 Mbps
with full signal strength. Which of the following standards is implemented on the network?

The management team wants to set up a wireless network in their office but all of their phones operate at the
2.4 GHz frequency. They need a wireless network that would be able to operate at a higher frequency than their
phones. Which of following standards should be used?

Which of the following devices implements CSMA/CA virtually through the RTS/CTS protocols?

Which of the following will negotiate standoff timers to allow multiple devices to communicate on congested
network segments?