After the technician has established a theory of probable cause of a user reported problem, which of
the following should the technician do NEXT in the troubleshooting process?

A web server that provides shopping cart capabilities for external end users will likely function with
which of the following protocols?

Which of the following allows for groups of ports on the same switch to operate as a part of
different segmented networks?

Which of the following ports would have to be allowed through a firewall for NTP to pass on its
default port?

Which of the following would be used to run an instance of a Layer 2 device within an application?

A user reports that they are unable to connect to the network. Upon further investigation, a
technician notices that the user has an IP address/subnet mask combination of 192.168.204.255/24.
The default gateway for the network is 192.168.204.254. Which of the following could the user’s IP
address be changed to so that they could connect to the network?

After a new firewall is installed, users report that they do not have connectivity to the Internet. The
output of the ipconfig command shows an IP address of 169.254.0.101. Which of the following ports
would need to be opened on the firewall to allow the users to obtain an IP address? (Select TWO).

At which layer of the OSI and TCP/IP model would HTTP and FTP be found?

A user reports they are unable to access a file on a mapped network drive. A technician discovers the
server where the file is located did not come back online after last night’s power outage and
manually powers the server back online. The technician then verifies the user can connect to their
file. Which of the following troubleshooting steps should the technician do NEXT?

In order for switching loops to be automatically disabled, which of the following needs to be
implemented?