Karen, a new employee, is unable to get to the department’s server while other employees are
having no issues. The network administrator has verified that Karen has permission to the server and
the workstation is able to get to other network resources. Which of the following is the MOST likely
cause?

A technician is installing a PoE switch for VoIP phones. Which of the following is the technician MOST
likely going to configure on the switch?

A technician is configuring a new DSL router. The technician can communicate with the LAN, but not
the WAN. Which of the following is the MOST likely cause?

A small business owner is in the process of setting up a SOHO office. The office has only one
connection to the Internet via a broadband cable connection. The office has four subnets that must
be able to connect to the Internet. Which of the following devices would enable the owner to meet
these requirements?

A network administrator is replacing old switches to support a VoIP deployment. Based on this
parameter, which of the following is MOST likely to be implemented on these new switches?

A technician is troubleshooting a wireless network that was setup previously. The network is a
hybrid of 802.11g and 802.11n WAPs. Users are not able to view or connect to the 802.11n WAPs.
Which of the following is MOST likely the cause?

Which of the following protocols would be MOST likely found to be running on a device in a SOHO
environment?

Joe, a network technician, is asked to install a couple new WAP’s inside a back warehouse that was
added to a main warehouse facility that already has complete wireless coverage on both the 2.4GHz
and 5GHz frequencies. Joe already has a complete wireless heat map of the main warehouse. Which
of the following is the first step that Joe should do before choosing which WAP’s to use?

A network has a large number of users who connect for short periods of time and the network needs
to maximize the number of devices that can be configured using DHCP. Which of the following
should be configured to solve this issue?

A VoIP system running over a wireless network link is continually being reported as choppy. Which of
the following is the cause of this issue?