Which of the following will you use to clean your laptop screen?
Each correct answer represents a complete solution. Choose two.

Which of the following precautions should be taken to minimize the risk of damage to add-on cards
and motherboard?
Each correct answer represents a complete solution. Choose three.

Which of the following actions can a technician take to reduce the chances of static charges being
built up?
Each correct answer represents a complete solution. Choose three.

At what voltage does a USB host supply power to the USB bus?

What is the maximum cable length that FireWire 800 supports?

Which of the following are used by FireWire 800 devices?

In which of the following conditions does BIOS need to be updated?
Each correct answer represents a complete solution. Choose two.

Andrew has a personal computer. One morning, he starts his computer and finds the following error
message:
“CMOS checksum failure.”
What are the most likely causes of this error?
Each correct answer represents a complete solution. Choose two.

Andrew purchases a laptop that has the Windows 2000 Professional operating system. He wants to
know about the BIOS version of the computer. Which of the following steps will he take to
determine the version of the BIOS?
Each correct answer represents a part of the solution. Choose two.

Which of the following switches of the XCOPY command copies file ownerships and NTFS
permissions on files while copying the files?