A customer calls and reports that when they walk away from their laptop for an extended period of
time they have to reconnect to wireless when they get back. Which of the following will MOST likely
correct this issue?

Which of the following BEST describes the Apple utility used with iOS devices to synchronize,
upgrade, and restore to factory default if needed?

Which of the following tools and test equipment is routinely magnetized and should be used with
caution around magnetic media?

Which of the following utilities will display a listing of active IP ports on the computer being tested?

Which of the following commands may be used on a computer, running Windows 7, to stop a single
process from the command line?

When securing a small office home office (SOHO) that has empty cubicles with unused network
ports, which of the following can be used to secure ONLY the unused ports?

New smart phones have features that allow them to be backed up to a remote location. Of which of
the following is this an example?

Which of the following should a technician do LAST after cleaning up a virus infection?

A user does not want their kids to be able to install software on their home desktop. Which of the
following types of accounts should the user set up in Windows 7?

A technician is about to put a computer back into service that has not been turned on for many
months. It was healthy when taken out of service and boots quickly without any problems. Which of
the following actions would be a best practice to begin computer maintenance? (Select TWO).