Joe, a user, has installed a new monitor on an existing system. Joe calls a support technician and
reports that everything on the new display is fuzzy. Which of the following describes what needs to
be changed to correct this issue?

Joe, a home user, reports that on occasion he cannot print from his laptop to his wireless printer.
The problem seems to occur only when Joe is at one end of his home. A technician checks the signal
strength of the laptop in that location and finds it to be good. The technician notes that Joe’s router
is using the default SSID with no encryption. Which of the following could be the issue?

When replacing the CPU in a laptop, which of the following locations should have thermal grease
applied?

Which of the following printer processes would be LEAST suitable for creating archival documents?

Which of the following would a technician need to setup a cable modem at a customer’s home?
(Select TWO).

Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer
recognizes the device as a DVD-ROM. Which of the following actions would enable the system to
recognize the device as a Blu-Ray device?

Which of the following IEEE 802.11 standards operates natively in both the 2.4Ghz and 5Ghz
spectrum?

Which of the following external ports would a technician use to connect a keyboard? (Select TWO).

A technician has 2GB of data that needs to be backed up from a customer’s Windows 7 computer.
Which of the following storage media should the technician use?

Which of the following adapter types uses a 7-pin cable to transmit video signals?