A network technician has received a help desk ticket indicating that after the new wireless access
point was installed, all of the media department’s devices are experiencing sporadic wireless
connectivity. All other departments are connecting just fine and the settings on the new access point
were copied from the baseline. Which of the following is a reason why the media department is not
connecting?

A user connects to a wireless network at the office and is able to access unfamiliar SMB shares and
printers. Which of the following has happened to the user?

Which of the following network devices use ACLs to prevent unauthorized access into company
systems?

Ann, a user, is experiencing an issue with her wireless device. While in the conference area, the
wireless signal is steady and strong. However, at her desk the signal is consistently dropping, yet the
device indicates a strong signal. Which of the following is the MOST likely cause of the issue?

A network engineer is troubleshooting an issue with a computer that is unable to connect to the
Internet. The network engineer analyzes the following output from a command line utility:

Which of the following is the reason for the computer issue, given the above output?

A network engineer is dispatched to an employee office to troubleshoot an issue with the
employee’s laptop. The employee is unable to connect to local and remote resources. The network
engineer flips the laptop’s wireless switch on to resolve the issue. At which of the following layers of
the OSI model was the issue resolved?

A network technician has received comments from several users that cannot reach a particular
website. Which of the following commands would provide the BEST information about the path
taken across the network to this website?

A network technician has detected a personal computer that has been physically connected to the
corporate network. Which of the following commands would the network technician use to locate
this unauthorized computer and determine the interface it is connected to?

A network technician is troubleshooting a problem at a remote site. It has been determined that the
connection from router A to router B is down. The technician at the remote site re-terminates the
CAT5 cable that connects the two routers as a straight through cable. The cable is then tested and is
plugged into the correct interface. Which of the following would be the result of this action?

After connecting a workstation directly to a small business firewall, a network administrator is trying
to manage it via HTTPS without losing its stored configuration. The only two pieces of information
that the network administrator knows about the firewall are the management interface MAC
address, which is 01:4a:d1:fa:b1:0e, and the administrator’s password. Which of the following will
allow the administrator to log onto the firewall via HTTPS if the management’s IP address is
unknown and the administrator’s workstation IP address is 192.168.0.10/23?