A medical practice is setting up a new MFD in an office to centralize faxing and scanning. In order to
facilitate inbound paperless communication, which of the following needs to be set up?

A physician needs to set up a personal area network (PAN) to send data between several devices.
Which of the following connections should be set up to make this possible?

Which of the following commands would be BEST to diagnose the resolution of a host’s name, given
an IP address?

A Windows operating system needs to be 64-bit in order to support a piece of software. Which of
the following should the technician perform to make this change and keep the current data?

Which of the following procedures should be run in order to make sure that there are no crosslinked files?

A monitor is running at a high resolution, but the image is somewhat blurred. Which of the following
is the cause of this?

A technician is working on an issue at a hospital check-in station. The technician needs to explain
what went wrong to the user with patients in the waiting are
a. How should this be handled?

A new MA is trying to open an image file in a patient’s chart. Another application opens instead of
the needed image file; however, the correct image opens on every other computer when the same
task is done. Which of the following is the MOST likely cause?

When proper protocols are followed, when is it appropriate to contact the software vendor for
support related issues?

Which of the following HL7 message types are required to communicate results data between the
LIS and EMR/EHR systems?