Mark has purchased a new working USB webcam. He connects the webcam to a USB port on his computer
and finds that the computer does not detect it. He connects other working USB devices to the port and
discovers that the USB port is not functioning. What should Mark do first to resolve the issue?

What are the differences between the microprocessor of a desktop and that of a laptop?
Each correct answer represents a complete solution. Choose two.

Which of the following statements about the compression feature of the NTFS file system are true?
Each correct answer represents a complete solution. Choose two.

Which of the following statements about Hardware Compatibility List (HCL) are true?
Each correct answer represents a part of the solution. Choose two.

Which of the following processor states does not save power?

Which of the following types of batteries are considered as environmental hazards?
Each correct answer represents a complete solution. Choose three.

You work as an IT Technician for SoftTech Inc. Erica, a user, reports that the display of her computer is not
proper. You suspect that it is a 16-color mode limitation issue. Which of the following will you tell her is
causing the issue?

Drag and drop the steps in the correct order to troubleshoot the problem effectively.

You work as an IT Technician for McNeil Inc. You just turn on your computer and see that while POST is
running, an error message: 161 appeared on the screen of your computer. What does this error code
indicate?

Which of the following statements are true about SRAM?
Each correct answer represents a complete solution. Choose all that apply.