A customer has a mixed OS environment and they wish to consolidate all their documents onto a
server running one OS. Which of the following solutions would be the most cost effective, and
allow all the users to access the documents on the server?

A company hires a consultant to document and automate existing operational processes. The
project sponsor indicates that the company intends to keep staffing levels constant as a result of
the effort and to promote the best people from operations and train them to be internal auditors.
During requirements gathering, most employees decline to help the consultant. Which of the
following should the consultant do?

While validating requirements, it becomes apparent that multiple solutions could fit the customers
needs. The consultant should:

During the implementation phase of an Electronic Document Management System (EDMS)
project, the Project Manager discovers that the storage system will not arrive by its targeted
installation date. What is the next step?

In an attempt to ease cultural change anxiety, the Project Manager speaks to end-users and
managers. All of the following should be addressed EXCEPT the:

A company states that they must keep accounting documents for seven years. This information is
MOST relevant when:

The customer is seeking a document management solution strategy. They have been scanning to
a file server with RAID5. The chief search criteria are filename attributes. Each of the end-user
desktops has a search engine installed. What is the recommended solution?

A CDIA+ professional is proposing a solution to a client who currently utilizes a service bureau to
scan thousands of documents a month. What role should the service bureau play in the proposed
solution?

The Human Resources department receives applications: 10% by fax, 30% by e-mail, and 60% by
mail. All applications are two-sided forms. Applications received by mail must be scanned into the
Document Management System (DMS). If 300 applications are received by the Human Resources
department per week, how many images will be scanned per week?

When reviewing potential software choices to propose to a client, the MOST important aspect to
consider from the following is: