A customer wants to use VoIP phones without having to plug them into an electrical outlet.
Which of the following switch features would a technician recommend?

A customer reports that after a technician cleaned up a rogue antivirus program, the
customer cannot browse the web. Which of the following should the technician check to
resolve the situation?

A technician has 50 identical computers that need to be upgraded to the Windows 7 OS, and
are capable of booting from the network. They are running a Gigabit network with a Windows
deployment server. Which of the following will be the BEST to use in this scenario?

A technician receives an error every time a workstation boots up. The technician needs to
find out what process is responsible for the error. Which of the following utilities would be
used FIRST?

A technician is working on a workstation that is receiving read/write failures when trying to
access a particular file. Which of the following commands should the technician use to
resolve this issue?

A technician is tasked with changing the account lockout threshold to 30 minutes in Windows
7. Which of the following should the technician use to accomplish this task?

A technician is creating an image that will be used to deploy Windows 7 to 100 PCs. Which
of the following tools should be used to accomplish this?

A technician needs to create a new folder from the command line on the root of the C. drive.
Which of the following is the correct command to use?

Which of the following options is MOST likely active on a network of three workstations,
running Windows 7 Home Edition x64, to enable File and Print sharing?

A technician is reconfiguring an email account for off-line mode. Which of the following will
describe the expected time of account synchronization with the email server?