Revert to snapshot is a feature of:

A workstation is making a loud clicking noise that is originating from the hard drive and it is
not booting. Which of the following should the technician do FIRST?

Joe, a technician, is sent out to investigate a PC which refuses to turn on for a customer
after a recent thunderstorm. Upon arrival, Joe notices a heavy scent of what seems to have
been an electrical burn.
Which of the following PC components would be MOST likely at fault for the failure?

A user is reporting that they cannot connect to the wireless network from their office but they
were able to connect yesterday. Which of the following would be the MOST likely reason?

Ann reports that upon booting up her workstation the screen says that no boot device is
found. She also reports that she hears a faint clicking noise from the workstation. Which of
the following is the MOST likely problem?

A user reports that their PC does not work. Which of the following would be the BEST
question for the technician to ask the user to get further information?

A company has decided that all remote users need to use two-factor authentication to
increase security.
Several remote users have reported losing the RSA token and have replaced it several
times.
Which of the following is the solution for these users?

A user reports that their PC boots up to a screen that reads “OS not found”. Which of the
following would be the MOST likely cause of this problem?

Ann, a user, has a computer running Windows XP Professional. She would like the computer
to run Windows 7 Professional. She does not wish to save any information on the current
system.
Which of the following types of installations should the technician perform?

A technician is working on an issue and has identified the problem and worked out the
cause. Which of the following would MOST likely be the NEXT step the technician should
make?