By definition, a rootkit does which of the following?

A user states they have to reset the date and time on their computer every day. Which of the
following hardware needs to be replaced to resolve this issue?

Which of the following command line tools would be used to display all network information
for a local PC?

A user reports that they are receiving intermittent BSOD error messages. Which of the
following tools should a technician use to determine which hardware is failing?

Which of the following OS utilities can be used to modify which programs are run at the time
of system startup?

A technician is called to assist a customer. The customer reports when they powered on the
system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the
following should the technician advise the customer to do FIRST?

A technician has just installed and terminated a new CAT5 network cable. The device using
the cable cannot connect to the network. Which of the following tools would be BEST in
troubleshooting this issue?

A user states that their machine is taking much longer to boot than usual. Which of the
following utilities would BEST allow a technician to limit what is launched at startup?

Which of the following command line tools will bring up a GUI interface to shutdown a
remote PC?

A user reports that they are getting frequent delayed write messages throughout the day and
are experiencing sluggish performance. The technician suspects that the issue relates to the
hard disk drive. Which of the following would BEST help validate the diagnosis?