A technician has just implemented a fix on a user’s PC. Which of the following would be the
technician’s NEXT step?

Which of the following steps would allow display output from a laptop to an external display?
(Select TWO).

A technician has discovered that there is an issue with the configuration of DirectX. Which of
the following utilities would allow the technician to resolve this issue?

A technician is working on a PC that utilizes a RAID array for operation. The user of the
system has reported that random files are becoming corrupted on creation with no pattern to
the activity. One drive in the array is likely failing and causing the read/write failures. Which
of the following types of RAID is MOST likely in use?

A technician has replaced the CMOS battery on the motherboard. Which of the following is
the reason why the technician did this?

A user is trying to access an application on their home machine from work. The user sets up
port forwarding on their router but is still unable to connect to the application. Which of the
following should be the user’s NEXT step in resolving this issue?

A user reports that their wireless connection is slow. The technician knows that the access
point in use is an 802.11g. Which of the following could be the cause of the user’s issue?
(Select TWO).

The customer reports their PC freezes up everyday around the same time. Which of the
following utilities would be BEST to check for any error codes?

A user calls a technician and states that their computer shutdowns after about 15 minutes of
being turned on. The user also states that if they wait about an hour and turn the computer
back on, it will function properly, but will shutdown after 15 minutes as it did before. Which of
the following should the technician check on the motherboard that could be causing this
problem?

A user is looking for the Application Data directory in their profile but cannot see it. Which of
the following Control Panel options would correct this?