A company would like to prevent commonly known social engineering risks. Which of the
following would help mitigate these risks?

A user has a laptop that they need to get ready for an outdoor presentation. The user is
concerned that the laptop will turn off the screen or go into standby before their presentation
is complete. Which of the following Control Panel paths should the technician use in order to
prevent this from occurring?

A technician installs a new graphics card that supports high resolutions. The technician sets
the resolution to the highest setting and then the monitor displays no video. The technician
hits the enter key to exit and nothing happens. After a reboot, no video appears after the
operating system loads. Which of the following would the technician perform NEXT?

A user has not received any new emails on their smartphone in the last two days. The user
is able to access the Internet without any problems. Which of the following should the user
do FIRST?

A technician installs another IDE hard drive for more storage space and now when the
workstation boots up it displays a message of ‘disk not found’. Which of the following is the
MOST likely cause?

Which of the following software types would need to be installed on a mobile device to help
prevent data from being viewed if the device is lost?

A user states that they see flickering on their external display. The technician asks if
anything has changed since they noticed the problem. Next the technician replaces the
external display with a new one which corrected the issue. According to the troubleshooting
theory, which of the following would the technician do NEXT?

A client reports that their VoIP phone screen displays duplicate IP address. Which of the
following is the FIRST action to try to resolve this problem?

Which of the following methods is BEST used to ensure that data on a hard drive cannot be
recovered?

Which of the following is the correct path to determine the IP address on an iOS device?