A technician works for a company that uses an application to track licensing information. The
application runs in the background on the Windows 7 computers. A technician receives a call
stating that the licensing tracking software is not running. Which of the following should the
technician perform to ensure that the application is always running?

A user has a perimeter firewall and up-to-date antivirus software. The user is asking what
else they can do to improve their security. Which of the following will have the MOST impact
on network security? (Select TWO).

A laptop user reports that they cannot see the SSID or connect to their company’s wireless
network. Which of the following should the technician try FIRST?

An Internet browser’s cookie could be classified as which of the following?

A user reports that the PC is not working. After questioning the user, the technician believes
the problem is a bad memory module. Which of the following is the NEXT step the technician
should take?

A technician needs to change the minimum password length to 8 characters to make it more
secure. Which of the following system settings should the technician configure?

A user reports that they accidentally unplugged their CMOS battery. The unit was reinstalled,
but all subsequent boot attempts have resulted in a BSOD. Which of the following should be
the FIRST item checked by the technician?

A technician would like to limit computer access to certain users. Which of the following
should be configured?

While using an application on a Windows XP desktop PC, a BSOD appears. Which of the
following should the technician select upon reboot to troubleshoot this issue?

Which of the following common security threats could be occurring when a user calls and
requests his co-worker’s password?