Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work,
after replacing the motherboard due to a video issue?

A customer asked the technician to upgrade the RAM in a laptop. Upon inspection of the RAM
bay, the technician only found one RAM slot, however the laptop is specified to have two. Where
would the other memory slot be typically located?

A laptop is not charging the battery and occasionally shuts off even when the power cord is
plugged in. This is a symptom of a bad:

Which of the following typically cannot be upgraded in a laptop?

Which of the following is the proper way to remove a PCMCIA card from a laptop running
Windows XP?

Which of the following will provide the FASTEST boot times for a laptop user?

A user’s laptop screen is extremely dim. A technician attempts to alter the brightness using
function keys and the BIOS, but the screen never changes in brightness. Which of the following is
MOST likely the cause?

Which of the following expansion slots is characterized by having an x16 speed?

Which of the following should be the FIRST items to be removed when replacing the system board
on a laptop? (Select TWO).

Which of the following laptop display types relies on a backlight for the display presentation?