which of the following ways?
Assuming the Windows XP installation disc is in the CD drive, Recovery Console can be run in
which of the following ways?
Which of the following is the MOST appropriate question to ask a customer first when attempting to troubleshoo
Which of the following is the MOST appropriate question to ask a customer first when attempting
to troubleshoot an input device over the phone?
Which of the following protocols uses port 143 by default?
Which of the following protocols uses port 143 by default?
Which of the following protocols uses port 443 by default?
Which of the following protocols uses port 443 by default?
Which of the following IP addresses is in a class B range?
Which of the following IP addresses is in a class B range?
Which of the following would be used to record off-air TV programs?
Which of the following would be used to record off-air TV programs?
Which of the following is commonly used for RS-232 connections?
Which of the following is commonly used for RS-232 connections?
Which of the following is the FIRST step the technician should take to resolve this problem?
A user reports that their laptop cannot connect to the wireless network. Which of the following is
the FIRST step the technician should take to resolve this problem?
Which of the following should the technician recommend to protect the customer’s equipment?
A technician observes that the lights in a customer’s building flicker periodically during the course
of the day. Which of the following should the technician recommend to protect the customer’s
equipment?
Which of the following should the technician do NEXT?
A technician on a service call is dealing with a furious customer who is shouting loudly. The
technician cannot calm the customer down. Which of the following should the technician do
NEXT?