A technician receives a keyboard that has keys that occasionally do not work when pressed. Which of the following should the technician attempt FIRST?

Which of the following would be a reason that Windows does not recognize a hard drives full size? (Select TWO).

A technician is troubleshooting a CD drive tray that will not eject the CD from the tray. The customer has rebooted the computer but is still unable to open the drive by pressing the eject button. The technician should:

A technician successfully installs a standard 802.11b wireless network interface card (NIC) in a customers laptop. Which of the following would be the maximum range expected?

Which of the following Windows XP applets is used to help configure a newly installed wireless adapter?

Which of the following is an emerging short range networking standard designed to allow for wireless connection to a range of up to 30 feet?

Before servicing a laptop, which of the following precautions must be taken?

Which of the following types of memory modules are used to upgrade laptops?

During boot up, a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem?

Bluetooth communicates using: