Diagnostics on a laptop that is under warranty indicate a failed motherboard. Which of the
following would be the BEST action to take?

Before removing a shared folder from a computer on a network, which of the following should be
done FIRST?

When a computer is being assembled, which of the following is MOST likely to have an effect on
cooling and airflow?

When troubleshooting a wireless IrDA connection, a technician should check: (Select TWO).

A technician receives a CRT monitor needing diagnostics. Which of the following safety
precautions should the technician take after opening the case?

A work order states that a computers sound does not work. When opening Device Manager and
checking the Sounds and Audio Devices a black exclamation point on a yellow field is observed.
This indicates that the device:

Which of the following is a jumper configuration for an IDE hard drive? (Select TWO).

A technician receives a laptop that is running out of battery power more quickly than expected.
Which of the following can the technician do to correct the problem?

Which of the following printers sprays the paper? (Select TWO).

A technician receives a computer that cannot connect to a network. Which of the following
commands would the technician use to determine whether the network interface card (NIC) is
obtaining an IP address?