A technician is trying to connect to a user remotely and is unable to connect using the given IP Address. Which of the following is the MOST likely cause?

Which of the following utilities can be used to keep online and offline files current?

Which of the following would be the BEST action to take to fix a programming problem with the network interface card (NIC) on a printer?

A technician receives a service call for a laptop that is locking up. The user reports that no hardware or software changes have been made. Which of the following actions should the technician take next?

When removing an AGP card from a computer, which of the following steps should be taken?

A technician has completed a new Windows XP Professional image and would like all users to receive standard desktop settings when logging in for the first time. The standard settings have been configured using a temporary user account and the temporary user account profile should be copied to the:

Which of the following would be BEST to increase the speed of a laser printer?

A technician is asked to recover data from a computer at a customers site. After recovering the data, the technician discovers illegal material on the hard drive. Which of the following actions should the technician take?

Which of the following display capabilities supports notebooks connected to external displays?

A laptop computer does not respond when using alternating current (AC) power. Which of the following actions should the technician take FIRST?