You are working as a network technician at Domain.com. You have helped a user with mapping up a network drive. After reboot the mapped share has disappeared and can no longer be found under My Computer. Which of the following steps should be taken to ensure that the drive remains mapped?

You are working as a technician at Domain.com. You are troubleshooting a Windows XP Professional computer with Service Pack 2 that is unusually slow and suspect that file fragmentation might be the cause of the problem. Which of the following command line options could you use in order to launch the disk defragmenter utility?

You are working as a senior technician at Domain.com’s main office. A trainee asks you “if you want to utilize built-in language support, what is the code for representing characters in Windows called?” What will your answer be?

You are working as a technician at Domain.com. You are asked to increase Certkiller s security by configuring the telnet service not to startup when Windows XP starts. Which of the following administrative applets would into mmc (Microsoft Management Console) to complete this task?

You need to free up some extra hard drive space on a workstation. Which of the following is an application in Windows that allows removal of unnecessary files?

A Domain.com technician must configure a service to start automatically when Windows XP boots up. Which of the following should the technician use?

A Domain.com user wants to stop certain applications from running automatically when his Windows XP computer a starts. Which of the following utilities can he user?

In Windows 2000, where would you optimize virtual memory?

Which of the following files is used for virtual memory in Windows 98?

Which of the following statements is TRUE regarding the location of cached installation files for a user named Rory Allen who installed the application to the C: drive?