You are working as a Network technician at Domain.com. Your boss has asked you to explain routing. Which of the following is NOT accepted when explaining a technological concept to your boss?

Which if the following is the BEST action a Domain.com technician can take when explaining a technical concept to a customer?

Which if the following is NOT recommended when explaining a technical concept to a customer?

A Domain.com technician needs to service a customer’s computer but cannot communicate with the customer as there is a language barrier. What should the technician do?

You are working as a technician at Domain.com. You are troubleshooting a computer that is experiencing strange troubles. After a little while you determine that the best solution would be to reload the operating system. Which of the following would be the BEST way to explain to a customer that the computer will need to have the operating system reloaded?

As a Domain.com technician you are required to explain some technical concepts to you boss. Which of the following would be the BEST action for you to take?

A Domain.com technician needs to repair a customer’s computer in a secure area. The technician will have to reboot the computer several times but the computer is password protected. What should the technician do?

A Domain.com technician needs to reinstall the operating system on a customer’s computer. How would the technician BEST explain this to the customer?

The FIRST thing a Domain.com technician should do when making an on-site call is to ______.

You are working as a network technician at Domain.com. As you enter a server room you observe water dripping from the ceiling. Which of the following should you do?