In Windows 2000 Service Pack 4, which of the following commands would allow permissions to be
changed within the registry?

A new users computer was setup incorrectly by a new technician not familiar with user setup
procedures. Which of the following actions should a technician take after correctly setting up the

computer?

Which of the following can be used to stop a program from running automatically on boot?

Which of the following actions should a technician take FIRST when speaking with a new
customer?

Which of the following may damage a CRT monitor?

Which of the following would be used to convert some or all of a scanned document to searchable
text?

Setting a computers minimum and maximum virtual memory file size settings to be equal will

A technician is troubleshooting a laptop that is not recharging the battery. After replacing the
battery, the problem still exists. Which of the following may be the cause?

An angry customer has just walked out of a retail store after yelling and cursing at a technician.
The technician observes that the customer left ten dollars on the counter. Which of the following
actions should the technician take?

To automatically update the accessories of a network printer, both the printer and the computer
must support